What Black Friday & Cyber Monday 2025 Reveal about AI Shopping and Why AI Commerce Belongs in Every CMO’s Playbook
december 2025
Allison Gaffney with OpenAI
This year marks a historic turning point: Black Friday 2025 is the first major shopping event where AI-powered platforms are guiding a broad base of consumers in discovery, research, and purchase decisions.
The Bluefish Methodology
Bluefish analyzes millions of interactions across AI platforms to determine how to best position your brand & take action to drive growth within AI Commerce.
Who won Black Friday across AI Commerce?
Bluefish analyzed millions of AI shopping data points over Black Friday and Cyber Monday; these brands & retailers had the most overall visibility.
When looking across major Black Friday categories, we see that Best Buy leads all retailers across 4 of the most important categories: Computers, Home Appliances, Phones and TVs. Apple’s strong presence in Phones underscores the value of aligning brand visibility with consumer expectations in key tech categories. Nike’s leadership in Shoes and Samsung’s leadership in TVs mirror overall awareness trends within each category.
Top Retailers: Best Buy dominates AI Black Friday searches by owning the ‘best deal’ story across categories
Exhibit 1: Retailers Most Visible in top AI Search categories during Black Friday & Cyber Monday
Top Brands: The most visible brands leveraged their high awareness across demographics
Exhibit 2: Brands Most Visible in top AI Search categories during Black Friday & Cyber Monday
AI Commerce is becoming hyper personalized
Different consumer demographics who ask the same question will get very different answers from AI Platforms.
AI commerce is becoming hyper personalized, which means when different consumers ask the same question they see entirely different brands. Black Friday was no exception as differences in age and budget drove dramatically different visibility results. This fragmentation shows that there is no single winner in any category; leadership depends on who is asking and what their budget looks like. Marketers that work with Bluefish understand the need to design audience-specific GEO strategies rather than relying on one generic brand position.
AI-driven shopping highlights generational divides in top brand recommendations
Exhibit 3: Most Visible Brands within AI Commerce across Baby Boomers & Gen Z
AI Commerce surfaces distinct brands for premium and budget shoppers in every major category
Exhibit 4: Most Visible Brands within AI Commerce for people with High & Low budgets
Putting Bluefish's new Impact & Influence Metrics to Work
New Bluefish metrics reveal which sources actually shaped AI Black Friday recommendations, beyond raw citation counts.
Bluefish has recently introduced a new measurement framework to explain not just where brands are cited in AI answers, but which sources actually shape AI responses. Impact Score measures how closely content from a cited page aligns with AI response text, revealing which sources truly shaped the answer. Influence Rank aggregates impact across thousands of responses to identify sources that most consistently drive your AI representation.
These metrics are applied to millions of data points to reveal which publishers, retailers, review sites, and social platforms really move AI recommendations. The analysis shows that some domains, like CNET, show low citation frequency, yet have significant impact on the answers themselves. These proprietary metrics allow marketers to see which sources AI is genuinely learning from when it answers questions from consumers, and to focus efforts on the outlets that will most directly change how AI platforms describe their brands.
Beyond raw citation counts, a core group of sources exerts outsized influence over how AI describes brands
Exhibit 5: Top Scoring AI Source Influencers
Black Friday 2025 and the new AI Marketing mandate
AI is now a primary route to purchase and Bluefish is here to help you build AI Commerce into your core marketing toolkit.
Black Friday 2025 is a clear inflection point. For the first time at scale, consumers turned to AI assistants to decide what to buy and where to buy it. Online spending reached record levels, and a rapidly growing share of that demand flowed through AI shopping journeys rather than traditional search or direct site visits. At the same time, this report shows that what AI recommends is not uniform.
Against this backdrop, AI visibility and GEO cannot be treated as experimental side projects. They need to sit alongside brand, performance, and CRM as a core pillar of the marketing mix.
Rather than treating AI Commerce as a black box, Bluefish analyzes and takes action to drive growth for your brand. This means that Bluefish can put your brand back in the drivers seat within AI Commerce.
The main takeaway is that perception, as constructed by AI, is rapidly becoming the primary interface between consumers and brands. That perception is not fixed. It can be understood, shaped, and actioned by teams that have the right data and tools. Marketers who embrace this reality will not just adapt to the future of AI commerce. They will help define it.












